Sur La Table reviews

3.1

41% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 25, 2018

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Friendly Co-workers, great discount, Flexible work schedule

Cons

Upper management - they like to shame you on company wide emails and conference calls. Make you send daily emails and explain why you didn't make your daily goals, and even if you did make goal, you have to write a coach-able moment and write about something that you could have done better.

2.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Personable, smart, collaborative people; highly respected brand and products, fantastic employee discounts, work/life balance

Cons

Dwindling to zero investment in manager/employee development and effective performance management, lack of overall leadership with pervasive micro-management style, super-expensive health insurance, continuous attrition and brain-drain, tremendous lack of accountability in culture

avatar
Sur La Table Response
8y
Hi! We appreciate the time you took to provide us this feedback and we are sorry Sur La Table did not meet your expectations. We agree we have smart, personable and collaborative employees working at a highly respected brand. We are also extremely passionate about our products and we know we have work to do to right the ship. We learned a lot from our most recent engagement survey results and employee focus groups about specific areas for improvement. We have three HQ task force teams working to address process issues and are working to shift the culture to foster greater teamwork and accountability, and we are in the process of rolling out Performance Management training for HQ managers. We heard our employees and are making changes, changes that big take time. Thank you for your contribution to SLT and for the opportunity to respond to your comment. We know we missed the mark for you, but we've taken your feedback to heart and strongly believe the best years are ahead of us.
Viewing 139 - 141 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.