Sur La Table reviews

3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 8, 2016

Great Company with lots of talent, just hard to work with sometimes.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Product, Great Discount, Great People. I really enjoyed my time with the company until the day came when I didn't enjoy it anymore.

Cons

Stores sometimes don't have a clear understanding of stuff when information comes from HQ, they came out said they were all about simplifying processes when they actually made more work for the stores.

1.0
Apr 11, 2016

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

The 40% discount is useful for buying gifts for people. The kitchen staff is great, it used to feel like a big family. But recent changes have severely damaged staff morale.

Cons

The pay is an insult since retail staff make significantly more and while kitchen staff regularly make sales, or help close sales they are not compensated in bonuses, wage, or contests. In trying to standardize the company, they took away the ability to pick the classes you want to work and made the schedule chaotic. The idea that you'll learn by working the class is a myth, if you are paying attention to the chef and not getting your job done, the other KAs will get mad at you for making them pick up the slack. But because the pay is so low, and the demands on the staff so high they hire pretty much anyone that applies whether they are a good fit for the job or not.

3.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The opportunity to teach a variety of skills to beginner cooks. Co-workers are lovely and are a great team.

Cons

Upper management re-delegates blame instead of dealing with situations. Many necessary fixes that need to happen in order for classes to go well are ignored or pushed aside.

Viewing 115 - 117 of 1,058 Reviews

Glassdoor has 1,087 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.