Sur La Table reviews

3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great. The chefs are great and many of the staff are a joy to be around.

Cons

The turnover rate is high because everyone there is already looking for a way out. There's no commission even on high-end item sales and pay is too low to make dealing with the entitled customers worth working there more than a year. It was difficult to handle because the La Jolla store is consistently understaffed.

3.0
Sep 8, 2016

A Bit Hectic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent employee discount, but it only works for you and your spouse/partner. The sales associates are great people and are willing to share their knowledge if you're willing to take the time. If you enjoy cooking and baking, working here will really foster your passion and probably improve your talent!

Cons

Sometimes the customers can be jerks. I worked at the same location for 3 years, but felt there was little opportunity for advancement. Very little formal training.

3.0
Jul 16, 2016

Corporate doesn't have a clue

Recommend
CEO approval
Business Outlook

Pros

The employees are great. It really feels like family. The 40% discount is awesome. The customer service is top notch, much better than the competitors.

Cons

There isn't a training program per se. Your first couple days of work you do receive some light training. But then it seems you're forgotten about. You have to learn as you go because payroll is ALWAYS tight and you are probably only working two days a week on average. Store manager does not care about the staff. Treats them like children. Does not trust them at all.

Viewing 112 - 114 of 1,058 Reviews

Glassdoor has 1,087 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.