Sur La Table reviews

3.1

42% would recommend to a friend

(1,057 total reviews)

Jason Goldberger

46% approve of CEO

32% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay for a part-time retail job Easy work Laid-back management Good discount

Cons

No room for advancement Managers not loyal to employees A lot of lay-offs

2.0
Jun 2, 2010

Destructive Management Style

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting customers Learn a great deal from customers 40% discount on regular priced items Many of the co-workers are really nice

Cons

Management, which includes the District Manager, do not care about the employees, its all about reports. Long term employees are not respected. There is no recognition of employees strengths or accomplishments unless you are among the chosen few. Holiday hiring a disaster-hours are kept mainly for the temp workers who are also paid a higher hourly salary. Those employees with product knowledge are pressured to sell, sell, sell while the temps are on the registers. So different expectations, different salaries.

1.0
May 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Great customers to meet. Solid discount. Enjoyable training events.

Cons

Management, management, management. With the turnaround of employees and staff happening faster than a meal ordered at McDonald's, it's no surprise this is their biggest problem. They don't know how to balance managing a team, with a realistic expectation from their employees. Unfortunately the company has become so focused on sell, sell, sell, that they don't compensate the thoughts of their employees. I knew this store was going in a bad direction when improvements to our stock/ break room left us without a fridge or even water for months. As much as they promised to substitute water for the time being - they never did. They never cared to listen to the complaints and concerns of us. Instead, they wanted more selling, higher sales, and still pay us minimum wage. I'm not sure how you think your expectations are realistic. I could not be more dissatisfied with the way this company has turned into.

Viewing 1042 - 1044 of 1,057 Reviews

Glassdoor has 1,086 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.