Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sur La Table?

41% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (193) , Kitchen Assistant (102) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 84 reviews)); "Great coworkers and a solid company." ((in 42 reviews)); "flexible hours and not hard" ((in 30 reviews)); "Only the discount & mostly friendly staff." ((in 25 reviews)); "Fun cooking classes." ((in 23 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 119 reviews)); "There is absolutely no training other than being able to download the employee handbook during the application process." ((in 43 reviews)); "Upper management has completely lost touch with reality." ((in 42 reviews)); "Good managers can't last long." ((in 42 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 20 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Apr 25, 2018

Overworked, Underpaid

Store floor lead (shift manager

Recommend

CEO approval

Business Outlook

Pros

*GREAT discount *Admirable corporate ethos *Good product training

Cons

*They are slow to hire in management positions. Many GM/SM/ASM positions stay open for months at a time, so other management is required to pick up the slack without additional compensation above hourly rates. *There is little recognition of efforts above-and-beyond the call of duty *Overtime calculations are not straightforward and are not transparent. If you're working over, they are likely to pay you the minimum legally allowed. *Company HR is not responsive to employees needs, unless it affects the bottom line.

3.0

Jan 3, 2018

Bittersweet Environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Accommodating scheduling. Friendly coworkers Nice merchandise

Cons

Low pay, low respect. Poor communication - full circle Corporate apathy and aloofness.

3.0

Dec 30, 2017

Sur really doesn't care about employee's opinions or feedback

Part-time sales associate

Recommend

CEO approval

Business Outlook

Pros

The substantial discount used to be a draw, but when they cut that back to 2x a year on electrics, it was time to leave.

Cons

Is there anyone with business experience at the top? Management by walking around is a good place to start. Find out from associates what people want. Company tends to send excess inventory of items that don't sell and we were always short of product that was in demand. Archaic system of needing to go halfway across store to a standalone computer to look up existing inventory, then back to register to run SKU. Duh! Low morale among lead employees. Negative culture. Point out what you do wrong rather than what is done right. Store used employees to keep inventory clean as well as bathrooms. Hire cleaning people!

Viewing 91 - 93 of 1,058 Reviews

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Jobs at Sur La Table

Sales Associate (Sur La Table)

Sales Associate (Sur La Table)

Carmel, IN

View job

Seasonal Kitchen Assistant (Sur La Table)

Seasonal Kitchen Assistant (Sur La Table)

Seasonal Kitchen Assistant (Sur La Table)