Overworked, Underpaid - Store Floor Lead (Shift Manager Sur La Table Employee Review

*They are slow to hire in management positions. Many GM/SM/ASM positions stay open for months at a time, so other management is required to pick up the slack without additional compensation above hourly rates. *There is little recognition of efforts above-and-beyond the call of duty *Overtime calculations are not straightforward and are not transparent. If you're working over, they are likely to pay you the minimum legally allowed. *Company HR is not responsive to employees needs, unless it affects the bottom line.