Sur La Table reviews

3.1

41% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jan 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount is amazing and the uniform is pretty easy to manage while still being able to express myself (solid colors). Also, the company runs on California state laws so most shifts are 4-4.5 hours instead of 5-5.5 without having to get a break. (I live in Massachusetts)

Cons

I know part of the requirement is to be able to lift 35 pounds, but what is not mentioned is that sometimes you have to do it while standing on a ladder. My store also just needs more people.

1.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

They have a generous discount and scheduling can be flexible.

Cons

It is not an environment where employees can comfortably bring up issues, continual criticism that is not constructive, low wages, terrible scheduling, upper management that is: rude, passive aggressive, discourteous, can have a vigorously fake demeanor to make sales, management won't care about issues other than that which applies to making profits. There is poor management of 'team', overworking staff because of not scheduling enough employees to work, also hiring more when they should be giving more hours to current employees, not paying kitchen assistants enough to do all front and back of house jobs and to sell too, management causes stressful environment, lack of urgent responses to fix/replace things that need attention, no break room, poor cleanliness of culinary area. Overall, it is a tiptoe environment.

avatar
Sur La Table Response
12y
Thank you for taking the time to provide us with this feedback. This is not the experience we aspire to create for employees in our stores and we would like to hear more from you. I invite you to contact us directly either anonymously, if you prefer at 1-866-SLT-TIPS (866-758-8477) or you can email us at HUMANRESOURCES@surlatable.com or call your HR Manager directly.
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Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.