Sur La Table reviews

3.1

40% would recommend to a friend

(1,060 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 17, 2017

good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good company good discount 40 percent

Cons

bad pay for what they are selling

2.0
Mar 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent co-workers and a great environment for someone who loves to cook or entertain.

Cons

For a retail employee - i.e. anyone below the level of Assistant Manager in the store employee discount - is not taken off of the price the customer will pay, but the initial retail price. This means that 80% of the time the customer's price is lower. Considering the employee discount is the only benefit offered for part time employees, this won't get you much. Employee incentive contests - good in theory but since store management is almost always eligible - and they work 40 hours a week - your odds go way down. Corporate does not seem to listen to store level inventory suggestions - as a nationwide company they do not seem to stock stores according to the local market. We would end up with items we couldn't give away that a store 10 miles away would sell out of. And the store was constantly short of big sellers for our location. Point of Sale system – both hardware and software system needs serious work. The software is not intuitive at all and several functions that were used on an hourly basis were buried 3 layers deep. The registers have major glitches and they wouldn’t replace things like non-functional scanners until the ”whole system/network gets the same replacement”. Not sure if this was an excuse for something else but it made some of the day to day much more difficult. “Flexible” schedule – can be directly interpreted as erratic schedule. But this is pretty standard for retail.

4.0
Mar 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with, the store discount, and the talented chefs I got to work with

Cons

Poor pay, typical retail problems

Viewing 607 - 609 of 1,060 Reviews

Glassdoor has 1,089 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.