Unless you are a Store Manager or a Corporate employee - Don't bother - Retail Sales Associate Sur La Table Employee Review

2.0
Mar 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent co-workers and a great environment for someone who loves to cook or entertain.

Cons

For a retail employee - i.e. anyone below the level of Assistant Manager in the store employee discount - is not taken off of the price the customer will pay, but the initial retail price. This means that 80% of the time the customer's price is lower. Considering the employee discount is the only benefit offered for part time employees, this won't get you much. Employee incentive contests - good in theory but since store management is almost always eligible - and they work 40 hours a week - your odds go way down. Corporate does not seem to listen to store level inventory suggestions - as a nationwide company they do not seem to stock stores according to the local market. We would end up with items we couldn't give away that a store 10 miles away would sell out of. And the store was constantly short of big sellers for our location. Point of Sale system – both hardware and software system needs serious work. The software is not intuitive at all and several functions that were used on an hourly basis were buried 3 layers deep. The registers have major glitches and they wouldn’t replace things like non-functional scanners until the ”whole system/network gets the same replacement”. Not sure if this was an excuse for something else but it made some of the day to day much more difficult. “Flexible” schedule – can be directly interpreted as erratic schedule. But this is pretty standard for retail.

Explore other reviews about Sur La Table

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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