Sur La Table reviews

The company used to be a place that "foodies" loved to work. Unforunately, it became a place where numbers and sales were the focus and customers and employee's took a back seat. Management has no idea how to properly manage and motivate their employees. It was always negative and you were treated like an idiot. How can a district manager give reviews when that manager never came to see the employee's performance? You can't judge by sales numbers alone. Current managers at store are not interested in leadership by example, they hide in the office, refuse to unpack shipments or assist employees on the floor and basically tell the employee's it's their job to sell, not theirs. No communication on company policy or training, you're just expected to know what to do, and when you ask, the manager's can't even give you a straight answer and/or they have no product knowledge because they are never on the floor.

Management seems to have a severe disconnect with the day to day operations. Holiday hiring consisted of employing up to 25 additional staff members, promising them 25 hours or more. Actual work was 1 day a week, 4 hours shifts, the 25 or more hours was really only available for 2 weeks during the holidays. Training is not consistent. Employees working for the company for three - fours years have not seen any pay increase in over a year.