Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 23, 2016

Kitchen Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working in the kitchen I learned a lot about cooking and prep work. Plus we were allowed to eat or Bing home the leftovers most of the time.

Cons

The dishwashing was always a heavy load and the sanitizer broke often. Being on your feet the whole shift (usually a double shift) and then lifting the heavy plates over and over was back-breaking.

1.0
Oct 19, 2016

Kitchen Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kitchen assistant works during the cooking classes. Depending on the class and the loudness of the dishwasher, some of what the chef was teaching could be heard. The 40% off discount was nice, though the prices seemed to be marked up by at least 20%. Interaction with the students was enjoyable.

Cons

This is basically a dish washing and janitorial position. Some of the Thai classes even involved washing non stop dishes for up to 3 hours! Everything had a dish--every ingredient. The assistants made the name tags, prepared the tea, put cheese on a dish, folded aprons, greeted the students, cleared the tables, washed dishes then swept the floor, wiped down tables, and took out trash. Most all of the other items listed on the job description were not actually part of the job. The work pace was often extremely fast. Often when one class was done, the assistants scrambled to get things cleaned and set up before students arrived for the next class. Not enough time between classes. Employees were required to have much availability, but then were only given about three 4-hour work days per week. The schedule was put out only days before the shift, sometimes it even changed the same day, making it difficult to impossible to schedule personal time in advance. Many more classes were scheduled during busy seasons. For a late date night class, a kitchen assistant could work until 11:30 pm or later. Often seasoned kitchen assistants were critical to newer employees, reprimanding them for things as trivial as cutting a piece of cheese "too long" or putting something in the dishwasher the "wrong" direction.

5.0
Sep 29, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Sur La table is a great place to work. The product is awesome, the team is great and we learn and share great knowledge with our customers. Good leaders are what shape the stores environment. We hire the best talent who are customer driven and we train on the other skills that are needed to be successful.

Cons

I love what I do. I have a great team. I feel very supported and valued.

Viewing 316 - 318 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.