Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)
avatar

Peter Macnab

67% approve of CEO

40% positive business outlook

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount is good and the people are nice to work with. It was also exciting to see all the new makeup products arriving in store:)

Cons

I understand every retailer has targets but when you work for Superdrug you are asked to basically shove the offers down peoples throats asking unwanted questions at tills to try sell perfume etc. You are also given ridiculous unmeetable targets with no training in sales and sales techniques and then when you don't meet them it is mentioned to you and it's not fair on employees to make them feel that they have done wrong. I used to hate when I was told to sell a certain mascara to customers one night then the week after it was a different ones, that's not providing customers with a good honest service that's just Superdrug being greedy wanting sales on certain products, that should not be what it's about!! Also it may not be the same for different contracted hours but I was 8 hour contract and my shifts were very repetitive they were not changed much even though my availability was more than the two selected days on particular Monday and Thursday 5-9 every week,same shift, same people, same boring repetitive work.

3.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Plenty of movement available for people who want to manage the biggest shops. I went from a small shop to running a top100 branch within 2 years. Area managers can be hit or miss but some are exceptional, similar with regional managers. Regardless the plan the business has put in place over the last few years has really worked and saw profits saw. Great Xmas wage budgets.

Cons

Expect as a store/area manager to work 50hours a week. Nothing new there all retail management jobs are the same.

5.0
Nov 2, 2014

Love it

Recommend
CEO approval
Business Outlook

Pros

Treated as part of a team, ethical company, good hours, good support, good loyalty scheme, good rewards such as the percentage off and a partner card, training is okay but not too amazing, can be part of the hub to suggest things and flag up issues.

Cons

Pay, amount of questions to ask!

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Glassdoor has 2,787 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.