Pretty much everything else - 8 hour contracts, lied to from the beginning to get you on board, get told the rota is done a month in advance so that you can plan around it but in reality hours change or are added to the rota from week to week, they don't like you asking questions about procedures and would just prefer robots to do as they say, no contract seen for the time I was there although by law it should be seen and signed on the first day of employment, all managerial staff close ranks even if you've done nothing wrong and they themselves are about to leave and in an unguarded moment have told you that this is really a dreadful company to work for, five hours reading/tests in a manual to undertake at home as they're too tight to pay you to do it on the shop premises as part of your staff training, the daily searches as you leave the shop not just of your bag, (as most other retail outlets do), but also of your pockets and shoes as well, minutes at disciplinary meeting not taken correctly with big chunks missing, mandatory monthly staff meetings after shop closure which not told about at interview, (although this is paid but cost more in fares to get to them if not on rota to work that day than the one hour payment received for attending the meeting).