Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)
avatar

Peter Macnab

67% approve of CEO

40% positive business outlook

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 16, 2015

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

energetic and engaged, friendly and fun and care about customers ong service awards, Superdrug discount, life-cover and childcare vouchers, bonus and pension schemes and, depending on the role, private medical insurance and a company car or car allowance

Cons

Got called just under two weeks later to say I've got the job. Had an induction at Leeds for 4 hours. Then started the job in my store.

2.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

An all black uniform and no restrictions on hair or nailvarnish colour, the majority of customers and daily interaction with them, staff discount for yourself and a friend or family member, (but lots of items cheaper when on offer elsewhere even with the staff discount).

Cons

Pretty much everything else - 8 hour contracts, lied to from the beginning to get you on board, get told the rota is done a month in advance so that you can plan around it but in reality hours change or are added to the rota from week to week, they don't like you asking questions about procedures and would just prefer robots to do as they say, no contract seen for the time I was there although by law it should be seen and signed on the first day of employment, all managerial staff close ranks even if you've done nothing wrong and they themselves are about to leave and in an unguarded moment have told you that this is really a dreadful company to work for, five hours reading/tests in a manual to undertake at home as they're too tight to pay you to do it on the shop premises as part of your staff training, the daily searches as you leave the shop not just of your bag, (as most other retail outlets do), but also of your pockets and shoes as well, minutes at disciplinary meeting not taken correctly with big chunks missing, mandatory monthly staff meetings after shop closure which not told about at interview, (although this is paid but cost more in fares to get to them if not on rota to work that day than the one hour payment received for attending the meeting).

Viewing 2539 - 2541 of 2,588 Reviews

Glassdoor has 2,787 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.