Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

53% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (450) , Sales Assistant (345) , Team Leader (234) , Sales Associate (165) , Assistant Manager (97) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 184 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 141 reviews)); "The other sales assistants were friendly and a great team" ((in 113 reviews)); "Good training and office." ((in 44 reviews)); "good benefits and good for confidence" ((in 40 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 223 reviews)); "management is poor" ((in 218 reviews)); "Area managers are rude and arrogant" ((in 126 reviews)); "Long hours and sometimes long" ((in 117 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 51 reviews))

Superdrug reviews

3.3

53% would recommend to a friend

(2,598 total reviews)

Peter Macnab

68% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Nov 4, 2015

not great

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

- Friendly staff - Nothing really challenging about the role (apart from being on your feet all the time, but it is retail) - Most aspects of the role are easy to learn/pick up - 10% branded products 30% their own branded products

Cons

My first job was not trained properly, no set shift patten working different hours each day, below average pay, don't get paid for breaks not even 15mins which I'm pretty sure is breaking the law.

2.0

Oct 27, 2015

Superdrug

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Accept those with no previous experience, variety of roles, opportunities for progression and training.

Cons

Staff can be unhelpful and inefficient at providing training. Found that many other staff members were "quizzed" by intimidating area managers on topics that we had never heard of.

1.0

Oct 26, 2015

MUST BE SOMETHING BETTER OUT THERE

Store manager

Recommend

CEO approval

Business Outlook

Pros

Actually I cant think of any pros at all ! morale so low - overworked and stressed out

Cons

Superdrug was once a fab company to work for -NOT any longer true ! Based on a 39 hour contract but work around 55 hours at least just to keep the store running . The company take but give very little .Hours allocated to stores are a joke - resulting in management teams overworked and very stressed. Training is NOT ALL THAT -despite what the company boasts ! We get judged on audit/mystery shop/sales/shrinkage and performance - and get 'managed' if don't reach targets - well Superdrug if you put the money in - you would get better results ..you have worked us so hard that we no longer have ' that Superdrug feeling ' you have knocked it out of us - BIG shame on you .

Viewing 2497 - 2499 of 2,598 Reviews

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