Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (449) , Sales Assistant (345) , Team Leader (233) , Sales Associate (164) , Assistant Manager (97) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 181 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 131 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "good benefits and good for confidence" ((in 36 reviews)); "The wow factor up to date products great prices and good environment to work in" ((in 19 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 229 reviews)); "management is poor" ((in 226 reviews)); "Area managers are rude and arrogant" ((in 126 reviews)); "Long hours and sometimes long" ((in 118 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 46 reviews))

Superdrug reviews

3.3

52% would recommend to a friend

(2,594 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,594 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Sep 24, 2025

Good

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Fast paced and busy, standard retail

Cons

Customers can be rude at times

4.0

Sep 24, 2025

Perfect for uni

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good hours while studying at uni

Cons

Can be stressful when dealing with customers

5.0

Sep 23, 2025

Grate place to work.

Team leader

Recommend

CEO approval

Business Outlook

Pros

-Great support. -Teamwork. -Personal development

Cons

-Dealing with difficult customer -Limited career growth -Repetitive task

Superdrug Response

9mo

Thank you for your review. We're so pleased to hear you’ve experienced great support, strong teamwork, and opportunities for personal development — that’s exactly what we aim for. We understand that dealing with difficult customers and repetitive tasks can be challenging, and we appreciate your feedback around career progression. Thanks for being part of the team!

Viewing 130 - 132 of 2,594 Reviews

Jobs at Superdrug

Apprentice Retail Sales Assistant

Worcester Park, England

Derry, Northern Ireland

Superdrug

Superdrug reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Perfect for uni

Grate place to work.

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