Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (449) , Sales Assistant (345) , Team Leader (233) , Sales Associate (164) , Assistant Manager (97) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 187 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 139 reviews)); "The other sales assistants were friendly and a great team" ((in 118 reviews)); "good benefits and good for confidence" ((in 35 reviews)); "You have to work hard and at last salary was good" ((in 28 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 227 reviews)); "management is poor" ((in 216 reviews)); "Area managers are rude and arrogant" ((in 126 reviews)); "Long hours and sometimes long" ((in 116 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 51 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,594 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

4.0

Sep 26, 2025

Good starter job

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good to develop client care

Cons

Not much flexibility in terms of hours

5.0

Sep 25, 2025

Great place to work

Anonymous, head office

Recommend

CEO approval

Business Outlook

Pros

Great place to work with an amazing culture.

Cons

Office location would be better in central London

Superdrug Response

7mo

Thank you for your review. We’re pleased to hear you’ve had a great experience and that the culture at Superdrug has stood out to you — it’s something we’re really proud of. Our teams work hard to create a supportive and inclusive environment, and it’s great to know that’s reflected in your feedback. Thank you for being part of that and for taking the time to share your experience.

4.0

Sep 25, 2025

Superdrug

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good Job as it is hands on

Cons

Customer can be rude but part of the job

Viewing 127 - 129 of 2,594 Reviews

Jobs at Superdrug

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