Superdrug reviews

3.3

52% would recommend to a friend

(2,594 total reviews)
avatar

Peter Macnab

67% approve of CEO

40% positive business outlook

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at Superdrug offers several advantages: - **Employee Wellbeing**: Superdrug prioritises the health and happiness of its staff, providing benefits that support various aspects of wellbeing. This includes access to free digital healthcare services for employees and their families. - **Financial Flexibility**: The company offers an app that allows employees to track their shifts and earnings throughout the month. Additionally, staff can access up to 40% of their pay ahead of payday, providing greater financial flexibility. - **Employee Discounts**: Superdrug provides staff discounts, enabling employees to purchase products at reduced prices. Occasionally, these discounts are extended to friends and family, allowing employees to share benefits with their loved ones. - **Career Progression**: The company is recognised for offering opportunities for advancement, with management often supporting work-life balance and fostering a family-like atmosphere among staff. - **Supportive Work Environment**: Superdrug is known for its inclusive and supportive culture, where employees feel valued and part of a cohesive team.

Cons

While working at Superdrug offers several benefits, there are also some potential drawbacks to consider: - **Management Challenges**: Some employees have reported issues with management, including inconsistent communication and a lack of support, which can affect job satisfaction. - **High-Pressure Sales Environment**: The emphasis on meeting sales targets and promoting specific products can create a high-pressure environment, leading to stress among staff. - **Work-Life Balance Concerns**: Certain roles may require long or irregular hours, particularly during peak seasons, potentially impacting employees' work-life balance. - **Limited Advancement Opportunities**: Some staff members feel that opportunities for career progression within the company are limited, which can affect long-term job satisfaction. - **Customer Interaction Stress**: Dealing with challenging customers and high expectations can be demanding, contributing to a stressful work environment.

4.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Very convenient four-hour shifts while studying for my degree. Could pick up over time. Never too early or too late as well, so very sociable working hours. Colleagues in the store all nice and hard working.

Cons

Many disrespectful, rude and racist customers and lots of thieves you have to deal with. Head office expect you to be a sales person, sales assistant and security guard all at the same time??

Viewing 109 - 111 of 2,594 Reviews

Glassdoor has 2,794 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.