Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (449) , Sales Assistant (344) , Team Leader (233) , Sales Associate (164) , Assistant Manager (97) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 188 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 133 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "Good training and office." ((in 41 reviews)); "good benefits and good for confidence" ((in 37 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 223 reviews)); "management is poor" ((in 211 reviews)); "Area managers are rude and arrogant" ((in 122 reviews)); "Long hours and sometimes long" ((in 119 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 46 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,593 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

1.0

May 19, 2025

Too much pressure

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Discount Flexible Good for student

Cons

Too much pressure and not enough pay

Superdrug Response

Thank you for your feedback. We're pleased to hear you found the colleague discount and flexibility helpful, particularly as a student. We’re sorry to hear about your concerns regarding pressure and pay. We regularly review our pay and benefits to ensure they remain competitive and fair across the business. Your comments have been noted and will be shared with the relevant teams to support ongoing improvements. Thank you again for taking the time to share your experience.

3.0

Mar 20, 2025

Bullying management

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good pay lots of hours staff discount

Cons

Not autism friendly scared of management

2.0

Mar 10, 2025

Not good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Not really any pros working here

Cons

They would tell me they are going to up my hours and then cut them, My pay was always inconsistent every single month, Told me I could be having a promotion - never gave me one

Viewing 103 - 105 of 2,593 Reviews

Jobs at Superdrug

Derry, Northern Ireland