Superdrug reviews

3.3

52% would recommend to a friend

(2,594 total reviews)
avatar

Peter Macnab

67% approve of CEO

40% positive business outlook

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 28, 2015

Over worked and staff taken for granted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy the team I work with. There are some areas I enjoy.

Cons

The workload is so high it's achievable. The company expectations of your own time you put into the job are too high, 10 hours unpaid a week is expected rather than appreciated. The only benefit is a 10% staff discount (30% own brand) and that's only when the system isn't down. Every year the hours put into store are drastically reduced resulting in lack of motivation/loyalty from the team and managements jobs becoming harder yet all kpis become harder to reach. Salaries haven't risen with inflation for years. Reading other reviews on here it seems head office/field staff are treated disproportionately better than store teams.

1.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Some great teams out there - but very rare to find.

Cons

Extremely low wage for supervisors - if your not part of the management click such as store managers / area managers you are very unlikely to progress No recognition for the work you put in. The company want you to do everything and beyond but give nothing in return for staff. Beyond stupid mangers who are in charge of stores who have no clue at all. The company are not showing any sign of improvement at all. Constantly Cut hours but still want amazing customer service with minimal staff in stores - but yet they will spend unnecessary money on other areas that don't need funding.

Viewing 94 - 96 of 2,594 Reviews

Glassdoor has 2,794 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.