Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Superdrug. This rating has been stable over the past 12 months.

How satisfied are employees working at Superdrug?

53% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 186 reviews)); "You learn new things and new experiences as well as meeting great people" ((in 134 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "good benefits and good for confidence" ((in 37 reviews)); "The wow factor up to date products great prices and good environment to work in" ((in 18 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 224 reviews)); "management is poor" ((in 212 reviews)); "Area managers are rude and arrogant" ((in 123 reviews)); "Long hours and sometimes long" ((in 117 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 52 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

53% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Dec 13, 2017

Not much room for development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance Nice atmosphere to work in

Cons

Lack of opportunities to progress Long-winded appraisal system

1.0

Nov 23, 2017

Exploitative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NONE. Had the loveliest manager but that’s him as a person. Superdrug is a billion£ company but can only pay their staff minimum wage?

Cons

Worst pay of £5 for being on your feet for nearly 10 hours, and having to wear ‘smart’ yet uncomfortable shoes. Stores are old and dirty - you’re expected to clean the dirt that’s built up over the year. Systems are slow and so stuck up middle class city workers of the ethnic majority.. love to tap their fingers and look at staff as though they’re stupid. Only good thing was I kept on getting overpaid each month haha.

4.0

Sep 3, 2017

Questions to customers need to be relaxed!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, good discount scheme, opportunities to progress

Cons

Too much focus trying to be the best in customer service (Mary Gober); customers don't want continuous questions! Low wage, a team leader getting only 50p more an hour than a sales advisor when some team leaders are running their stores on their own. Heavy workload and no hours or staff put into stores.

Viewing 70 - 72 of 2,588 Reviews

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