Startek reviews

This is the worst place I have ever worked! horrible management, not at the local level but at the corporate level. pay was never correct, the WAH tech support was beyond horrible and cant understand them, they don't help you when your system is down. Didn't get paid for down time when their system was down , but was expected to sit there for days until they fixed it. the only way I could sign up for my medical benefits was on their system, and mine as well as others were down, and we were told we had to wait until open enrollment. Turn over rate so high we had to work in departments that we were not trained in but would be reprimanded for doing something wrong. I could go on and on about the cons. If you are considering working here run the other way!

Approach to management is that the company does whatever is needed to manage the contracts with its clients, regardless of the spirit of the work done or the impact on staff. Many sites operate out of fear of the loss of a contract or the decision of head office that it can be cheaper for them to do something elsewhere. There are no rewards for doing well - a reasonably popular schedule is only available with medical requirements in most operating areas. Corporate expectation is that staff's non-work life is irrelevant to their desire to have maximum flexibility in addressing their own needs, and that that is just what the work world is like (actually, it isn't.)