Startek reviews

3.7

74% would recommend to a friend

(3,600 total reviews)
avatar

Bharat Rao

83% approve of CEO

72% positive business outlook

Startek has an employee rating of 3.7 out of 5 stars, based on 3,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
2.0
Jun 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I made good friends and have support from my supervisor. Due to bilingual status I am also able to make a little higher than the normal income. There is free coffee and some food options on given days

Cons

The job is too stressful and the customers can be nasty, no matter how hard you try to appease them. It's a hard job to stay positive at, and the lower pay and demand do not help keep agents around. There is no chance for me to really promote without a pay cut, and it's hard to feel appreciated even if you go above and beyond in service

2.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is thorough. They have employee days with cake.

Cons

Pay is low for all the work you do. Store reps are rude and unprofessional to you and nothing is done. At your weekly coaching, they say you'll receive your bonus. Payday comes and its not. Your "quotas" aren't low enough.

1.0
Jun 1, 2016

Joining was a bad idea

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is money in the budget for employee engagement

Cons

very difficult job to keep the staff engaged, happy, and invested in their career

Viewing 3361 - 3363 of 3,600 Reviews

Glassdoor has 3,996 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.