Startek reviews

3.7

73% would recommend to a friend

(3,716 total reviews)
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Bharat Rao

83% approve of CEO

71% positive business outlook

Startek has an employee rating of 3.7 out of 5 stars, based on 3,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
4.0
Oct 3, 2019

good for a call center job

Recommend
CEO approval
Business Outlook

Pros

high pay and fun extras and bonus incentives lots of training

Cons

customers suck and too many stats managements keeps track of

3.0
Sep 17, 2019

Mediocre

Recommend
CEO approval
Business Outlook

Pros

Very easy job, indoors, very flexible dress code, mostly nice people.

Cons

Absolutely no structure in how things are ran, most people in higher positions are not qualified and were merely promoted because a spot needed filling or favoritism. Constant contradictions on company policy that changes every few weeks almost.

2.0
Sep 14, 2019
Recommend
CEO approval
Business Outlook

Pros

It was pretty sweet going into work each day knowing that I could put about 40-50% pf effort into my performance and still be one of the highest ranked agents. There are definitely some awesome people that work there, but if I wasn't getting paid $12 an hour I never would've stayed as long as I did. If you don't mind constant gossip behind your back and walking on eggshells trying not to get fired each day while you are at work this is DEFINITELY the job for you!

Cons

You may get fired and then rehired within a 10-20 minute time span. (happened to me and multiple others) People love you to your face and then try to get you fired as soon as you are out of sight. I met maybe three real/honest people during the entire year I worked there. Watching good agents get fired left and right while other (mediocre to put it nicely) agents are able to fall asleep multiple times while actively on chats and them some others that have a 45% show rate still have jobs.

Viewing 3184 - 3186 of 3,716 Reviews

Glassdoor has 4,112 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.