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      Startek

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      Startek reviews

      3.7

      73% would recommend to a friend

      (3,716 total reviews)
      avatar

      Bharat Rao

      83% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Startek has an employee rating of 3.7 out of 5 stars, based on 3,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      4K reviews
      3.0
      Oct 8, 2019

      Worked at for 4 years

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers. Loved the client and most customers. Plenty of hours and overtime if you want it. Good benefits.

      Cons

      Training not enough. Occasionally being berated by customers. Metrics can be hard to reach. Back to back calls can be stressful.

      1.0
      Oct 3, 2019

      Do not work here. No longer a decent job, Horrible new client.

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Co-workers are fun -Full time hours (if you can make through the whole week without having a mental breakdown) -Mediocre benefits.

      Cons

      -Horrible management -New Client is really bad. -No longer a fun environment - Not allowed bathroom break, or system issue downtime. Forced to work through them. Honestly, don't apply here. You will get screamed at on the phone by for 8 hours a day and management does not care about your mental health and will do the bare minimum to ensure you get proper coaching, team meetings and required training. The place will be going under before the end of 2020. The new client is horrible. They advertise Fun @ Work event, but you will never be able to participate in them because you will never get time off the phones to go to them and only management will be able to "have fun".

      Viewing 3181 - 3183 of 3,716 Reviews
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      ReviewsStartek reviews

      Glassdoor has 4,112 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.