Starbucks reviews

3.5

57% would recommend to a friend

(85,491 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

nice people, not overly complicated work (which is also a con I suppose), decent salary, but not super competitive when you look at the Seattle market and what other companies in the area offer for counsel work.

Cons

low advancement opportunities; not great about promoting within-look too much to hire from outside company; salary is not competitive when you look at other Seattle-area employers; losing the culture perks that once made it worth the lower salary

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Starbucks Response
5y
Starbucks is focused on making salary decisions that are fair and equitable. Offers should reflect pay based on the candidate’s skills, abilities, and experience, is in line with our pay ranges that are reviewed annually to ensure market competitiveness, and take into account both the candidate’s expectations and internal equity.
1.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

3 free beverages per shift (that you probably won't have time to drink).

Cons

Underpaid and overworked, you'll be a barista (not really, the machines are automatic), cashier, dishwasher, handyman, janitor, security guard, HazMat (when people smear feces on the bathroom walls), pest control and verbal punching bag (birthplace of Karen). This company pays males more than females. They enable rude customers to be verbally abusive to employees, giving the abusers free drinks. Management and District managers will always take the customer's side, no matter what racist, sexist or threatening comments they make to the barista. Management would rather lose an employee than a nonpaying customer. If you get a raise once every five years (cost of living), it will be ten cents.

4.0
Mar 25, 2021

A great barista gig

Recommend
CEO approval
Business Outlook

Pros

Starbucks offers great benefits and perks to partners, even if you only work part time you are eligible. Obviously you get free coffee and a free food item when you work which I've really enjoyed. I appreciate that Starbucks genuinely lives up to its values of caring for partners and customers. Starbucks also ethically sources it's food and coffee. I love that their healthy food options don't sacrifice flavor - all their paninis are tasty.

Cons

Due to the customizable nature of Starbucks menu, it takes longer to make many of their drinks than a place with a smaller menu would take. Thus, lines are long and wait times are long but it's a rhythm you'll learn. The impetus to both connect with customers and get them their order and have them out the window (in the drive through) in a set amount of time is hard to achieve. The learning curve is steep for the amount of time you have to learn before being tossed into the fray. This is less relevant for quieter stores - mine is always slammed and I only work 2 days a week so it took me a long time to feel comfortable on all positions.

Viewing 214 - 216 of 85,491 Reviews

Glassdoor has 91,210 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.