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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,429 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      2.0
      Mar 10, 2016

      Store Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee. Okay pay. Benefits are good.

      Cons

      Our pay for baristas is really low.....and so turnover if really high. I feel like I am constantly training and training.....people just don't stay. A lot of drama because it's mainly high school kids that will work for our low pay. Not enough labor. Customer demands are so high and we are never given enough labor to get the job done. ZERO Career growth. Once your the store manger there really isn't much room for growth. The next role would be district manager...but thats really hard if not impossible to get. ZERO work life balance. You are on call 24 hours a day 7 days a week 365 days a year. If someone calls out or is late...YOU have to drop everything and go in....even if it's your day off. It's just really hard to enjoy your days off because you are constantly getting calls and texts from your store.

      5.0
      Mar 8, 2016

      Good and flexible, but pay raise system needs work.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hours are flexible and time off is fair The benefits are good, especially health/dental. They also have a college plan with ASU to help partners get their bachelor's.

      Cons

      Hours can also be erratic Stressful at times, especially during high volume. Pay is on the low end.

      3.0
      Feb 29, 2016

      The creative studio

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, I have tremendous respect for Starbucks. I strongly believe in it's corporate mission and values. Good healthcare, 401K, free coffee, gym, talented people.

      Cons

      I work in the creative studio. It's a culture of consensus and there are many layers (up and lateral) to get anything approved. There is no accountability when creative briefs are late by months. The studio simply makes up for lost time which creates an incredibly stressful working environment. Designers are given hours to a few days to concept or design projects. Leadership in the studio is bloated and could be axed by a quarter. They need more designers to do the work, not management who seem the need to justify their roles by giving feedback when feedback is not needed. The culture in the studio, which comes from the top down, is similar to that of a high school. There is the popular crowd and they get the high profile projects and attention. The studio claims to be inclusive but if you do not "fit in" because you are more quiet, opinionated or louder, you will be marginalized or "forced" out.

      Viewing 148 - 150 of 85,429 Reviews
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      Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.