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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,411 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Jun 22, 2021

      A decent job, still a corporation

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have always had decent luck with my managers and never had a problem with them as long as I worked hard. The coworkers have always been a saving grace, I think Starbucks attracts some pretty cool people to work with. I have also met a lot of cool customers, and the benefits they provide at 20 hours is pretty amazing. I have had a good time working with this company overall, and have been able to take advantage of what they have to offer.

      Cons

      It's still a corporation and in the big picture Starbucks doesn't care about it's employees. The higher up the food chain you go, the district managers, regional directors, and so on, are completely out of touch with what it's really like to work in their stores. They push managers to do more business while cutting labor. They bully the good leaders into quitting or demoting because it's simply not worth it when they know what it's like to be a barista/supervisor and the higher-ups still want them to treat us like we're disposable. If you don't expect anything more than a fast-food job with a better work environment, you are golden. But don't go in expecting Starbucks to treat you like you're valuable. It's a job working for a huge corporation, and the only thing they will care about in the end is profits. Don't drink the KoolAid. Respect yourself.

      avatar
      Starbucks Response
      5y
      We are very disappointed to hear about your experience. At Starbucks, we value a work environment where you feel uplifted and supported. We would like to learn more about your experience and how we can do better in the future. Please reach out to Partner Relations by calling the Partner Contact Center so we can better understand your experience and take the appropriate next steps.
      2.0
      Jan 29, 2021

      The Evil Company That Gaslights You to Think They’re Giving You Benefits

      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -free spotify premium -great team members

      Cons

      -terrible management; literally thought i was in high school again with favoritism and cliques (im looking at you, KW) -will give you copious amounts of work on top of projects that you are currently working on, then not get any credit or recognition. -racist -will somehow use a straight white man as a diversity hire because they are “iRiSh” -will force you to drink their horrible coffee via coffee tastings (my IBS had gotten significantly worse while working there) -equipment always breaking or not working even though we are the tech department -no one communicate -management will try to keep you in the same position forever and a half until you suck up or end up quitting out of frustration -“we’re more than just a company, we’re a family” -drove a coworker into madness that they checked into a mental institution

      3.0
      Nov 27, 2020

      A great brand but lacks clear direction from leadership

      Brand manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the world’s most recognizable brands, free coffee

      Cons

      Too many stakeholders need to be involved in making even the smallest of decisions, the work is extremely slow - you could be there for years before you see anything you work on come to life.

      Viewing 118 - 120 of 85,411 Reviews
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      Glassdoor has 91,127 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.