Starbucks reviews

-the customers are the worst (obviously this varies depending on the store) and take advantage of you at every turn. -Stores in my area are constantly understated because everyone is burnt out from this job, and call off constantly. -There is little to no support from higher ups, even if they try to help, and the company expects way too high standards of us while not giving the support much needed. -people are quitting faster than they are being hired, leaving us with short staffing and newbies (it takes months to actually get the hang of working here) -tends to be hard to promote (tend to outside hire instead of internally promoting) -fairly easy to transfer stores (although that comes with its own set of problems)

This is a difficult job because of the stress level. Generally, you are in charge of a store in the absence of a store manager, and all the problems tend to fall in your direction. You have to juggle many tasks every day such as delegating and deploying partners (employees) in the most efficient manner, dealing with customer complaints, dealing with various security issues, tending to/calling in repairs, all while there is a relentless influx of customers. It is very difficult to do perfectly every time, although it is satisfying when accomplishing it. The other big con of this role is dealing with disciplinary issues. You may coach baristas if they are doing something wrong, but you may not issue any punitive measures. You get all of the responsibility of a manager, but none of the authority of a manager.