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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      1.0
      Nov 3, 2014

      80% turnover of external hires in management.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Warm, fuzzy culture on paper. Free coffee and shift drinks. Good pay and decent benefits.

      Cons

      Frequent change of district leadership that comes with frequently changing demands. Managers are expected to complete 40+ hours of management work in 6.5 hours per week. 33.5 hours you'll be deployed as a supervisor or barista. The difference in what you cannot complete in the 6.5 hours will be expected to be complete in unpaid time. They will put you on a performance improvement plan or ask you to step down. They turnover 80% of external hires at the management level. Additionally they use GMO food, cruel animal practises, and the CEO is opposed to raising the federal minimum wage and GMO labeling. When they fire you they will tell your peers that you decided to pursue other opportunities.

      2.0
      Oct 19, 2014

      Keep Looking, there are better jobs and companies in Seattle

      Quality assurance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the corporate headquarters (aka the SSC) life is very spa like. I have been a part of the action for over ten years now and it never ceases to amaze me what I get to experience inside this Ivory Tower. If you are a coffee nut, it is very easy to over caffeinate on a daily basis, all the free lattes you can make, all the great coffees, and teas available for consumption, heck, there is even a store that is inside the access controlled offices, Yes a Starbucks inside a Starbucks, with a Starbucks store on the ground level too.... There is a (for a nominal fee $40 a month) smallish gym/cardio/fitness center which was recently renovated and is quite nice with a full slate of yoga, cardio, strength training and aerobics classes. Exclusive to employees only. As far as culture...it's VERY Seattle Nice...meaning everyone will be on the surface friendly and seemingly easy going, but if you manage to make it to a Director or above (there are about 5 levels of VP's crazy top heavy here) Be prepared to be stabbed in the back, kicked down a stairway and other wise slashed. It's very dog eat dog at or above the Director level. More so in recent years when the company decided to do a lot of hiring from the outside while giving lip service to the concept of internal promotions....ha! ha!

      Cons

      Benefits BLOW hard at Starbucks. Its great if you are a partime barista but at the corporate level we have the same exact benefits package that is woefully inadequate for professionals. The healthcare package will run you, for a family of 4 above $300 a month for the best plan, which is a catastrophy...only 80% coverage the rest is on you. Annual raises...forget about it, be happy if you manage to stay ahead of inflation. In most years the average raise is 2.5% Though leadership will present your annual review and raise as if it was a gift from above, just know that your performance has very little bearing on your actually annual compensation adjustment....which leads to the next idea.... If you are the type that wants an OK paycheck, not be challenged too much, and can live with Meet Expectation and a 2% raise Feel free to join Starbucks. People who like to slack and phone it in can have long careers at Starbucks...provided they play nice in the sandbox.

      4.0
      May 8, 2014

      Great work life balance if you work at corporate

      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is great depending on the department that you work for.

      Cons

      The pay is not up to par with average professional level workers and raises are almost non existent so make sure that you come in at a higher end of the range or it'll take years to earn even a few thousand dollars more and this is coming from a high performer.

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