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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,137 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Jun 16, 2008

      Starbucks can be a great place to work if you are in the right job with the right manager.

      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is passionate about what they do and that passion works it's way down into many departments. Being a large organization, you can either get lost in the weeds or find the right fit and really thrive, it's up to you. They (mostly) do care about their employees and take their "top companies to work for" awards seriously.

      Cons

      Starbucks is so large that it's easy to get lost and unrecognized if you just quietly do your job and don't have a boss that acts as your champion. It can be very frustrating if you find yourself in the wrong job or working with the wrong people.

      2.0
      Jun 16, 2008

      Good place to coast.

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well known company. Low key work environment. Laid back dress codes. Also has all you can drink coffee, with full coffee bars where you can make almost anything you find in the stores. Beautiful offices downtown seattle and the campus is expanding. It's a feel good work environment, similar to camp, except you get paid. Here you will find that a good "fit" is key, just like in high school.

      Cons

      Passive aggressive work environment. Not a culture of performance. At time the culture is more of a "cult". Company is currently stuck in a prima donna phase, and coming to grips with the fact that just being "cool" isn't enough anymore.

      2.0
      Jun 16, 2008

      It's not what you know, but WHO you know.

      Communications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee, 30% discount and the pay, for working at the corporate office was very good.

      Cons

      It's not what you know, but who you know. I worked at the corporate offices for 7 months. It was the most stressful job I had ever had, for being a 'simple' customer service job. Although employees are fully informed of certain situations, employees are encouraged to not be forthcomming with customers. Frankly, I left because I could not continue to lie to customers about serious issues customers and vendors were expieriencing.

      Viewing 85114 - 85116 of 85,137 Reviews
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      Glassdoor has 90,833 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.