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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,137 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jun 17, 2008

      Yes, it is just another big company.

      Manager at corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worldwide locations and opportunities, so a chance to move around with the company if desired. Fast paced with lots of change and innovation. Good reputation.

      Cons

      There is a culture of arrogance. "We are not an ordinary company driven by profit and loss, but exist to lift the human spirit" (until profits slow and then "look out") You really need to drink the Koolaid to advance. If you do not put in time in store management in the field, your career choices will be limited considerably..

      3.0
      Jun 17, 2008

      Not all its cracked up to be if you are trying to make money...but you do get free coffee!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee!!! People are fun to work with. Brand Recognition.

      Cons

      Highest performance rating, lowest pay increase...need I say more? Limited work/life balance Systems were lacking as far as having things in place to obtain data, analyze necessary data, etc. Parking in Seattle is nearly impossible unless you get to work super early. Otherwise there is a lot that is past the train tracks but you must take a shuttle and if you get caught by the train - significant delays. The waiting list to get into the parking garage onsite is never ending. I was there for 2 years and was still #300+.

      2.0
      Jun 17, 2008

      Keep getting back to the basics, and put a stronger emphasis on promoting from within.

      Assistant retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, and a flexible schedule.

      Cons

      Once you get into management, say goodbye to work-life balance. Also, management at the district level and up is extremely out of touch with the baristas and supervisors that deal with the every-day occurances that make their job tough. There are very few times when I saw someone praised when it wasn't forced.

      Viewing 85108 - 85110 of 85,137 Reviews
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      Glassdoor has 90,833 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.