Starbucks reviews

3.5

56% would recommend to a friend

(85,181 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, some managers are cool about working with your school schedule.

Cons

Some managers are complete idiots that totally play favorites. Most district managers just come in and yell at you about what you're doing wrong. And they hire DMs without making them be baristas first. I got hired 2 years ago yesterday. There's a DM that was hired a month after me AS A DM. It's just stupid. Oh, and they hire stupid little teenage girls that cause more drama than any other job I've ever had.

2.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

If you love to work with people this is the job for you. You work with young people that you mentor. You also get to meat people from all over. you always learn something new.

Cons

You become dependent on coffee because you can have all you want.

3.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

If you love coffee, they offer decent training (depending on your Manager) and flexible scheduling. If you are a student or single parent, the benefits (available even for part-timers) are an added benefit. Most of the people working with you are very helpful and friendly.

Cons

Customers can be rude and condescending, food service industry work can be demeaning. Some stores are open 24 hours, so you may work late night / overnight or early morning shifts. Health benefits are not that great (most have capped pay outs). Wearing the "green apron" and SBUX baseball cap is supposed to be something of pride, but most find it demeaning.

Viewing 85072 - 85074 of 85,181 Reviews

Glassdoor has 90,880 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.