Starbucks reviews

3.5

56% would recommend to a friend

(85,187 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Nov 8, 2008
Recommend
CEO approval
Business Outlook

Pros

The salary for an SM really isn't that bad. An outside hire is usually better compensated.

Cons

The micromanagement is ridiculous. Constant, nerve-wracking micromanagement. Work/life balance could use some adjustment. However, the really big issues are these idiotic old ideas the company holds to about being the "finest purveyor" of coffee out there. Our whole bean is really good, consistently. But we are a quick-serve coffee business, not a restaurant, not a cd store, not a bookstore. We need to get away from all the extraneous b.s. we serve, and just get back to high quality coffee. Unfortunately, most of the leadership wants to give lots of "feel-good" speeches and not effect change, really.

2.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits. The cost and level you recieve are unmatched. Also, it's a great place to have on your resume.

Cons

Zero work-life balance. Micro management of your every move. Inconsistent communication. Promoting the wrong people. Not promoting the right people. Too much emphasis on fluff, not enough emphasis on quality.

4.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The company cares about customers and employees.

Cons

Recent changes have created a great deal of ambiguity.

Viewing 85069 - 85071 of 85,187 Reviews

Glassdoor has 90,886 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.