Starbucks reviews

3.5

56% would recommend to a friend

(85,194 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Dec 21, 2008
Recommend
CEO approval
Business Outlook

Pros

job security, store morale fun, respect. Guiding principles and missions of sbux

Cons

experiences are very different depending on your store manager. Starbucks sets the guidelines and expectations but you have to answer to your store manager on a daily basis and preform to your current store managers expectations. This means depending on your manager you may feel obligated to take home work to complete during your time off in order to keep your manger satiisfied with your perfomance. Other managers highly enforce time work is time paid and work life balance

2.0
Dec 19, 2008
Recommend
CEO approval
Business Outlook

Pros

For some it appears to be a good safe place to work even though they put in a lot of overtime. No way to get extra time off, but to put in more years of service. Many employees LOVE the job. It is a corporate environment so one must be prepared for that. The glory days are gone and stock options etc. will not provide the incentive they once held. The current economy will also make it harder to move up or transfer to other markets.

Cons

Few hours to actually manager your business. A lot of hoops to jump through to get anything done can be a source of frustration. The retail world sucks as does calling out ridiculously modified beverages that can not really be called coffee anymore 1/2caf, triple, grande 2 pump mocha, 2 1/2 pump white mocha + 1 pump sugar free cinnimon dolce syrup, macchiato style, breve, 182 degrees, with light whip and chocolate sprinkles...says it all doesn't it?

4.0
Dec 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Starbucks is a great company. They are very good at communication and giving the reasons behind their actions. Benefits are awesome compared to any other part time job you will find. If you can find some good people to work with, this will be a fun part-time job with a few benefits like a free pound of coffee every week, free drinks, and discounts on goods. You also get to know the people in your community, which can be very interesting.

Cons

They have been cutting hours lately due to the recession. It is hard to get 32 hours, let alone 40. If you work with people you don't get along with, work can be depressing. If you don't drink coffee, you will have to work to find something good to drink.

Viewing 85051 - 85053 of 85,194 Reviews

Glassdoor has 90,893 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.