Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 90,993 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 56% of employees would recommend working at Starbucks to a friend and 40% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Atencíon Al Cliente , Shift Supervisor and Supervisor .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44876) , Shift Supervisor (9779) , Cashier/Barista (4306) , Store Manager (3110) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (841) , Starbucks-Barista (737) , Manager (653) , Shift Manager (586) , Cashier (458) , Assistant Manager (373) , Partner (331) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11781 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4248 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3719 reviews)); "Good commuter benefits and free coffee 🙄" ((in 3634 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3522 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4823 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4441 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2516 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 875 reviews)); "Poor upper management." ((in 772 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What Starbucks locations have received the highest employee ratings?

Mendoza , Vicente López , Ezeiza , Rosario , Córdoba , La Plata , Buenos Aires , Pilar

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Starbucks

Starbucks reviews

3.5

56% would recommend to a friend

(85,285 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85K reviews

3.0

Sep 11, 2008

It's not the company I used to love working for, but still have hope it can get back to its roots.

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

most of the , leadership really did "walk the talk" about following the mission statement and guiding principles, and it trickled down to the way everybody else treated each other. It's great to work for a place where everyone is so excited about the product, even if they work in a support department that has nothing to do with coffee directly.

Cons

there was a lot of talk about "transformation" in the last 6 month, but it didn't feel very focussed. Many people wanted to know what they could do to help or change, but weren't getting good direction because leadership wasn't available, focussed upwards not downwards.

3.0

Sep 9, 2008

rough waters for coffee giant.

Functional analyst

Recommend

CEO approval

Business Outlook

Pros

people are great - passion for what they do and how they do it. benefits are great - the office environment is comfortable and is great to work in. the building has great kitchens for all your coffee needs.

Cons

management confusion - lots of hurry up and wait. decisions based on fears of earnings not what's best for the company. lack of vision or course to follow.

2.0

Sep 7, 2008

Move along, nothing to see

Senior communications specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee - what else?

Cons

It's like being in the greek system and heaven help you if you don't have the clothes to work there. This company grew way too quickly, and had, when I was there, way, way, way too many managers of one person. It was staggering to watch the amount of time spent talking about social awareness, but see how clueless these same people could be interpersonally. The hiring bar was low and focused more on soft skills vs. execution. A pervasive attitude of working towards the greater good was suffocating there, and they actually believed that they were helping the poor coffee farmers they bought from. Not to mention the huge blinders when it came to the "Starbuckization" of coffee culture, which they claim to carry a torch for.

Viewing 85192 - 85194 of 85,285 Reviews

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