Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jul 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits for partners. It's a highly cultured environment that allows people to interact with each other in a calm setting surrounded by coffee and pastries.

Cons

Promoted products were not usually well recieved by customers and the management team only concerned themselves with the sell of those products. Too many favorites (products) would be discontinued with no explanation to customers of why they were gone.

4.0
Jul 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Getting to know many people, both the ones you work with and the ones you get to know over the years by them coming in. Being a teacher and seeing people succeed that you have coached and taught.

Cons

As with any compney in our challenging times, there have been changes, quick and sometimes not that well executed. It is what you expect with a retail company however

5.0
Jul 6, 2010

Not just a barista...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Maybe I was hoodwinked by management, but I really believe that Starbucks is committed to being the best coffee company in the world. The corporate culture is extremely conducive to asking questions and growing your knowledge of the industry. The free pound of coffee every week doesn't hurt either. Management makes it a point to artuclate changing vision and/or important notifications.

Cons

The store environment can be taxing on any employee. You are supposed to learn volumes of information during the training period. Middle management is a little sluggish to work with you on internal mobility.

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Glassdoor has 91,179 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.