Starbucks reviews

3.5

57% would recommend to a friend

(85,580 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
1.0
Apr 9, 2011
Recommend
CEO approval
Business Outlook

Pros

excellent benefit package free coffee and tea customers are great

Cons

no work life balance unless your a store or assistant manager shift supervisors get the short end of the stick you cant requests days off and its hard to take vacations. theres no communication from partmers or the manager.

4.0
Apr 8, 2011
Recommend
CEO approval
Business Outlook

Pros

-Artist outlook preparing beverages -Go in early, get out early -Fun environment -Meet all kinds of people -Knowlege sharing for new products -Community involvement..(depending on store)

Cons

-One bad manager, can ruin "the whole company" for the many good managers. -Fast paced, sometimes can be stressful -"Asking for help" is a star skill, however if you are completely left alone doing all the work, how can you ask for help, if no one is there. -Sometimes you are in the same position. -Sometimes you have to work on holidays (Thanksgiving, Christmas) Based on the store.

4.0
Apr 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, generally competent co-workers, respectful & professional work environment (particularly for foodservice). Inevitably, you get bad apples as customers & co-workers who make the experience less palatable, but if you enjoy working fast, interacting with loads of (mostly) smart people, & staying focused, this is a good place for you.

Cons

There are always going to be the boneheads (customers or co-workers) who make life more difficult than it should be. One bad co-worker on a shift & your workload increases significantly. The hours can be tough.

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Glassdoor has 91,303 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.