Does Starboard Cruise Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Starboard Cruise Services employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Starboard Cruise Services. This rating has improved by 44% over the last 12 months.

How satisfied are employees working at Starboard Cruise Services?

66% of Starboard Cruise Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starboard Cruise Services 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Starboard Cruise Services?

Sales Associate (67) , Retail Sales Associate (20) , Manager (8) , Assistant Manager (5) , Distributor (5) , Shop Attendant (5) , Vendedor (5) , Jewelry Specialist (4) , Sales Assistant (4) , Accounting Manager (3) , Demand Planner (3) , Fine Jewelry Sales Associate (3) , Gift Shop Manager (3) , Merchandise Coordinator (3) , Planning Coordinator (3)

What are the pros of working at Starboard Cruise Services according to real employee reviews?

"The people are great and there's a feeling of family." ((in 20 reviews)); "Great benefits,fun,challenging and diverse group" ((in 20 reviews)); "Such a great culture, lucky to be apart" ((in 10 reviews)); "Travel for free, great colleagues on the ship" ((in 4 reviews)); "Great leadership and promote from within often." ((in 4 reviews))

What are the cons of working at Starboard Cruise Services according to real employee reviews?

"Long hours sometimes on sea days" ((in 16 reviews)); "Low pay and they are hiring the wrong people." ((in 15 reviews)); "Both my managers were terrible, and it caused me to have to go to THERAPY because of how awful they were to me." ((in 11 reviews)); "Commissions are also being lowered for staff even though our sales are generally higher." ((in 6 reviews)); "Senior management enjoy work with "friends", which often inadvertently turns into favoritism." ((in 4 reviews))

Starboard Cruise Services reviews

3.7

66% would recommend to a friend

(224 total reviews)

Lisa Bauer

83% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Starboard Cruise Services has an employee rating of 3.7 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starboard Cruise Services employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

224 reviews

2.0

Jul 4, 2026

Unpleasant company culture due to some control freaks in the leadership

Planning coordinator

Recommend

CEO approval

Business Outlook

Pros

My co-workers are very helpful and cooperative.

Cons

Working for Starboard Cruise Services is actually a decent experience, but the culture here still feels unpleasant due to some control freaks in the leadership. Some of the leaders here are obsessed with reaching unreasonable goals, and employees are often forced to just agree with their unrealistic demands. We’re basically unable to say no, even if we technically could. The rest of the leadership is okay, but these few insane ones really make things more problematic than they are.

Starboard Cruise Services Response

16h

Thank you for taking the time to share your feedback and for recognizing the support of your colleagues. We're glad to hear you had a positive experience with your team. We're sorry to learn that your experience with aspects of our leadership and culture fell short of your expectations. We value honest feedback and are committed to fostering a workplace where employees feel heard, respected, and supported while balancing ambitious goals with collaboration and open communication. We appreciate your perspective and wish you the very best in your future endeavors.

5.0

Jun 27, 2026

Great place to be

Demand planner

Recommend

CEO approval

Business Outlook

Pros

Great culture, Helpful Training, Manageable Work, Helpful Recruters and Staff

Cons

The interview process was long

Starboard Cruise Services Response

1w

Thank you for taking the time to share your experience! We're so glad to hear you've enjoyed our culture, training, and the support of your team. Creating a positive and collaborative workplace is something we truly value. We also appreciate your feedback about the interview process. We're always looking for ways to improve the candidate experience while finding the best fit for our team. Thank you for being part of Starboard Cruise Services, and we wish you continued success!

1.0

May 29, 2026

Constant Change of Plans Caused Awful Stress

anonymous employee- former employee

Recommend

CEO approval

Business Outlook

Pros

Working with some luxury brands was a nice experience. It was quite enlightening. I liked that part.

Cons

The work ambiance was toxic. The leadership changed things often and didn't communicate those changes well. It was terribly chaotic as employees never knew what was expected of them.

Starboard Cruise Services Response

1mo

Thank you for sharing your feedback and for highlighting your experience working with our luxury brand partners. We're sorry to hear that communication and frequent changes created frustration during your time with us. We recognize the importance of clear communication and consistency, and we're continuously working to improve in these areas. We appreciate your contributions to Starboard Cruise Services and wish you all the best in your future endeavors.

Viewing 1 - 3 of 224 Reviews

Jobs at Starboard Cruise Services

Retail Sales Associate / Key Holder

Luxury Sales Associate - Part Time

Savannah, GA

View job

Assistant Marketing Events Manager