Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 91 reviews)); "Benefits were great." ((in 34 reviews)); "Great culture to enjoy fitness and meet people!" ((in 34 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews)); "Great staff / group of employees!" ((in 19 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 31 reviews)); "No support from direct manager even when asking for it." ((in 27 reviews)); "Long hours and working weekends" ((in 26 reviews)); "No work/life balance" ((in 19 reviews)); "Upper management is an absolute joke." ((in 17 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

3.6

40% would recommend to a friend

(987 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

987 reviews

1.0

Sep 6, 2021

Good for high schoolers and entry level job

Crew member

Recommend

CEO approval

Business Outlook

Pros

Free rides and can bring guests

Cons

The front desk is basically a janitorial cleaning position. Clean bathrooms, toilets, floors, shoes, bikes. The key holder position only pays $1 more and hour than the entry part time position. This caters to rich white folks. You won’t see ethnic groups here. The pay isn’t a livable wage.

3.0

Sep 3, 2021

Great people, terrible leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, caring colleagues and wonderful riders,

Cons

Business challenged, terrible leadership and relationship to Equinox

1.0

Aug 25, 2021

Can't even pay your employees

Studio crew member

Recommend

CEO approval

Business Outlook

Pros

Part time employment, ride for free, learn janitorial skills.

Cons

Schedule is completely unmanageable. I was given a schedule of 7-10 am Monday-Saturday at $14.00 an hour. Who can live on that? or be able to work another job on that schedule? Also, they don't tell you up front that you will be scheduled as such. And, you're hired to basically be a janitor during your entire shift. I was hired for studio crew member, NOT custodial. After I resigned I tried contacting my store mgr, payroll dept, and anyone I knew who worked at Soul Cycle to try & receive my last check. Still to this day I have not been paid even though they said in an email I would be receiving an immediate wire transfer. They only owe me $56 & they can't even pay me that. They keep stringing me along making me think they would pay me. I've filed with NV Dept of Labor Wage Claims. This is absolutely uncceptable.

Viewing 202 - 204 of 987 Reviews