Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 85 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Benefits were great." ((in 32 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews)); "Great staff / group of employees!" ((in 18 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 32 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 28 reviews)); "Long hours and working weekends" ((in 24 reviews)); "No work/life balance" ((in 17 reviews)); "Upper management is an absolute joke." ((in 17 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

3.6

40% would recommend to a friend

(985 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

985 reviews

4.0

May 22, 2017

Great environment; Great people!

Front desk staff- key holder

Recommend

CEO approval

Business Outlook

Pros

The people you meet both riders and staff, connections made, great hours for part timers, perks like riding for free, great training program for hospitality , great opportunities to grow for those who are looking and hard working.

Cons

Sometimes a stressful environment, some inconsistency between studio locations with the way they run things/ the friendliness of each staff, Corporate v. studio relations ..

1.0

Mar 14, 2017

Applying for a front desk or front of the house.

Front desk staff

Recommend

CEO approval

Business Outlook

Pros

I have applied for this job so many times but never get a call. I have been in retail over 20 years and customer service more then any 20 something they hire.

Cons

There application is so difficult and I have over 20 years in retail and customer service but it only seems like they want the young :(((((((()))) they really pass up very good workers who are not into drama and do t say like every other word. It's pretty sad that they only hire under 35. Since half of the soul cycle people who pay to ride I'm sure are over 40. Let's face it. Not cheep to ride. What happen to all types of people to be the face of a company. People over the age of 45 looking to work are hard working and want to stick around we are not looking to leave.

5.0

Feb 1, 2017

Amazing Company-Great Culture

Key holder

Recommend

CEO approval

Business Outlook

Pros

Great Culture, fast paced and get to really interact with the community you live in

Cons

none to think of for me. Some may think it is too fast paced but I loved it; No dull moments!

Viewing 145 - 147 of 985 Reviews