Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 83 reviews)); "Great culture to enjoy fitness and meet people!" ((in 32 reviews)); "Benefits were great." ((in 31 reviews)); "Great coworkers and riders that came into the studios" ((in 24 reviews)); "Great staff / group of employees!" ((in 23 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 33 reviews)); "No support from direct manager even when asking for it." ((in 26 reviews)); "Early hours if your up for it." ((in 23 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 17 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

Skip to content Skip to footer

Notifications

SoulCycle

SoulCycle reviews

Compare reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

May 25, 2016

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Being around the studio is addicting because it's a positive atmosphere, the staff are kind and fun and the riders are usually super friendly and easy to help. Great work environment, free classes, discounts on Soul clothing, occasional promos with other fitness studios.

Cons

You're always on your feet cleaning and helping riders. Studios can get cliquey depending on the staff and their personalities. Shifts for most studios are set and are usually either super early in the morning or later in the day. Promotions take around a year or longer but the employee must express interest in moving up within the company.

3.0

May 24, 2016

Good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at soul cycle is a place to experience learning customer service and how to handle obnoxious customers in general. It's a great place to learn about dealing with all types of people and you get to ride for free!

Cons

Management is not really authoritative. Many of the employees are quite childish and the studios feel like the hallways of a high school, everyone is constantly gossiping.

5.0

May 9, 2016

Keyholder

Recommend

CEO approval

Business Outlook

Pros

Amazing environment to be in, high energy, lots of fun. Riders and staff normally have great relationship. A lot of room for growth within the company.

Cons

Can get cliquey but it really depends on the studio, my studio was great.

Viewing 904 - 906 of 984 Reviews