Sodexo reviews

3.4

60% would recommend to a friend

(10,157 total reviews)
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Sophie Bellon

65% approve of CEO

48% positive business outlook

Sodexo has an employee rating of 3.4 out of 5 stars, based on 10,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sodexo employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Dec 14, 2021

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a single thing at all.

Cons

Working in the Sodexo Engage MK office in the People Team was one of the most toxic experiences of my life. I am still working through the lasting damage this given me. Not unlike school yard bullying, underpaid, and despite this being evident from turnover and those fighting back, nothing changed.. Management emailing over the weekend and then expecting responses ASAP on a Monday despite being horribly understaffed and snowed under. Constantly being told all items are top priorities. It even got to the point that my colleague and I would have to work so late we would need to order in dinner because we wouldn't make it home in time. There is nothing funnier than filling in a time log and having to account for loo trips and tea rounds. The wider business being open with us about their thoughts with management in our team, and aware that the hostile feeling of the office had nothing to do with us and just management. The straw that broke the camels back was being signed off with stress, and not 24 hours later was being chased up about when I might return. Which I know went against policy at the time. Genuinly had to quit with no job to go to at the time. Absolute joke, please don't waste your time.

2.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

the tagline of "Quality of Life" for clients and customers is real. Staff is smart, hard working and dedicated. Great COVID response - they added sick time offering for people who get sick with COVID. Good diversity history. It is a good place for Front-line workers who work at client locations. . . .BUT . . .

Cons

Unfortunately, the 'Quality of Life' mantra does not extend to Sodexo's corporate employees in HQ North America. There have been constant reorganizations over the past 5 - 10 years initiated by the Global Group, headed up by a EU Board of Directors who have no idea how the US and Canada markets or what processes are set up just for regular office work. Change can be great, but if staff must change direction every 3 months, then change back, then use different tech, (without training), of course the processes will get confusing for everyone involved. On top of it all, each staff members seems to be responsible for 3 or 4 jobs worth of work, yet the pay remains low. COVID saw some segments getting layoffs (this is a foodservice company, so that would be expected under these circumstances) But even through COVID, remaining staff are working harder and more hours than ever - but it is never enough. Staff suddenly gets shifted to be in different depts under different leadership without a plan or transparency on why. Even the SVPs have no idea what is going on from one month to the next. Morale is at an all time low. -- Also Healthcare coverage for US staff is dismal. Pay rates are not up to industry levels.

Viewing 46 - 48 of 10,157 Reviews

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