Sixt reviews

3.6

64% would recommend to a friend

(1,382 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 2, 2017

Really unorthodox and unprofessional manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The few pros are: company sells a good product and has great name recognition internationally. I really wish this company implement better management. Which leads to my cons

Cons

Lots: overworking employees, contacting employees off the clock hours after shift, sometimes in the middle of the night, impossible expectations, inadequate equipment to fufill job duties, manager in West Palm Beach doesn't care about employee appreciation, and manager makes questionable remarks about other employees and customers.

avatar
Sixt Response
9y
Thank you for reviewing Sixt. As you mentioned, we do have great brand recognition across the world and are very proud of our success in the United States as well. We are glad that you enjoy this aspect of Sixt. To address your concerns regarding the PBI location, there are times where we have emergency call outs and our managers or other willing employees will have the opportunity to cover a shift, however, this is never ideal or expected of an employee. Our management team will simply ask if an employee could cover in these cases, if not, then it is the managers responsibility to take over the shift. Additionally, all employees have the adequate uniform, computers, keys, and vehicles to complete the Rental Sales Agent position. We understand that there are times where we may not have a specific vehicle for a customer due to late returns, damage, seasonality, etc. In these cases you are able to offer the customer an alternative vehicle to accommodate their trip. Our Managers and Fleet team will be able keep you updated on solutions if this situation were to arise. Finally, our quarterly Employee Excitement Survey for the area has proved to be satisfactory, showing that our employees are satisfied with the pay ans well as management. Likewise, out retention for the area has been very high with some employees who have been with us since the location opened. With the sales role being very entry level, many of our employees have moved up within the organization or moved on to careers in their field of study after graduation. We are concerned to hear that you have had a negative experience regarding this location and would encourage you to reach out to our VP of HR regarding your comments. Gaddy Fernandez can be reached at 954-874-1793.
3.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Traveling for training to Florida

Cons

Management was terrible, Lots of Favortism

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Sixt Response
9y
Thank you for reviewing Sixt. We are happy to hear that you enjoyed the travel and our training process for the administrative role. As a new organization to the San Francisco market, we did experience some growing pains. We appreciate your patience throughout this process and assure you that we have strengthened our management team in the area. Again, we appreciate your feedback. If you would like to discuss anything further please reach out to our VP of HR, Gaddy Fernandez, at 954-874-1793.
3.0
Apr 19, 2017

Management is terrible

Recommend
CEO approval
Business Outlook

Pros

Pay was good and you get bonuses but you have to rip off customers with damages that was mostly already there to get it.

Cons

Getting watched like you're a zoo animal during your shifts by management at location. This who visit from corporate are way more easy going. Being yelled at while doing your job on the daily basis from customers. Customers being rude because of previous experience and not getting their way with manager or getting certain discounts. This job drains you especially being in the sun, rain and cold all day.

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Sixt Response
9y
We appreciate your review and are glad that you are satisfied with the pay rate and bonus potential for the Customer Service Associate role. Absolutely, there is bonus potential, however, we train all of our CSA's not to charge customers for existing damages. This is unethical and grounds for termination. Our management team ensures that our operations are running smoothly and of course, behavior such as this is not to be tolerated. As we mention to all interested candidates, CSA's are on their feet the majority of the day outdoors and anyone considering to join the team should be comfortable with this.
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