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      Sixt

      Engaged Employer

      Sixt reviews

      Management is terrible - CSA Sixt Employee Review

      3.0
      Apr 19, 2017
      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good and you get bonuses but you have to rip off customers with damages that was mostly already there to get it.

      Cons

      Getting watched like you're a zoo animal during your shifts by management at location. This who visit from corporate are way more easy going. Being yelled at while doing your job on the daily basis from customers. Customers being rude because of previous experience and not getting their way with manager or getting certain discounts. This job drains you especially being in the sun, rain and cold all day.

      avatar
      Sixt Response
      9y
      We appreciate your review and are glad that you are satisfied with the pay rate and bonus potential for the Customer Service Associate role. Absolutely, there is bonus potential, however, we train all of our CSA's not to charge customers for existing damages. This is unethical and grounds for termination. Our management team ensures that our operations are running smoothly and of course, behavior such as this is not to be tolerated. As we mention to all interested candidates, CSA's are on their feet the majority of the day outdoors and anyone considering to join the team should be comfortable with this.

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      1mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      4.0
      May 31, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady pay and hours but the work is busy some days.

      Cons

      Depending on branch and setup you work outside and deal with weather in your locale.

      avatar
      Sixt Response
      1w
      Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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