1. When the Shell IT Hub was conceptualized, the only thing on the minds of Senior Management was targets. Targets in terms of people employed per month/quarter/year. Due to this, brisk hiring began and resulted in lower than expected quality of employees joining. When these employees were given work, they failed to perform due to their inability and lack of quality. Such employees' probation period was extended and then most of them were fired. This resulted in 2 things:
a. A bad name for Shell that the company believes in Hire and Fire.
b. A dip in the targets, resulting in faster recruitment, again compromising quality and the aforementioned vicious circle continues.
2. Most of the workforce joined from service providers. They are hungry for onsite. Shell IT Hub being the low cost solution for IT capability, travel is severely restricted.This mismatch in expectations has led to employee satisfaction taking a big dip.
3. Lack of Work from home option. The management cites the rulebook of Indian SEZ Act where it is mentioned that delivery is supposed to be from within the SEZ premises.However, we all have worked all our career in various companies based out of different SEZ locations and had never faced such stringent WFH policies. To add to it, any WFH should be approved by manager and HR, as if we are kids. Totally unacceptable.
4. Huge parity can be felt between the office comforts, standards and policies of Shell Global vs Shell IT Hub. This step motherly treatment is definitely noticed by the employees.
5. Unique salary structure. On paper, the CTC is huge. But all components are taxable. Even components provided by the Govt for tax exemption are not given. Ex no conveyance, no travel allowance. Stupid structure with an equally stupid management not agreeing to change it is disappointing.
6. No car lease policy.
7. Supposed lock-in period of 4 years per role and job-group. Though not followed stringently globally, this policy is followed only in Shell IT Hub.
8. Bad insurance policy for self and family. The bare minimum cover amount is provided to employees. Even service companies give better insurance. Insurance for parents has to be 'bought' at exorbitant rates. Ex 44k for a 5 lac cover. Truly pathetic.