Shell reviews

4.0

74% would recommend to a friend

(13,604 total reviews)
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Wael Sawan

62% approve of CEO

62% positive business outlook

Shell has an employee rating of 4.0 out of 5 stars, based on 13,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shell employee rating is in line with the average (within 1 standard deviation) for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

14K reviews
4.0
Aug 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Fantastic learning opportunity, great travel and benefits and some bright people to work with (emphasis on the some). THey give some good pay and recognition and their final salary pension scheme is excellent. You'll also get exposure to a wide variety of different cultures and overall I preferred the style to that of an Exxon or a BP. You don't need to do much to be a star...

Cons

People in jobs their totally unsuited towards, a complete lack of looking outside the company and their HR is poor to say the least. I worked with some great people at Shell but sadly there are quite a few who really were totally unsuited to the work they were doing. They had no background in it, no experience and no great desire to learn more. They saw their roles as a stepping stone to something else.

2.0
Aug 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Shell offers great opportunites for recent graduates. They can get the necessary experience on the career ladder to pursue a more satisfying opportunity at another major corporation that will respect the individual worker.

Cons

Shell often hires you for one job, but ends up giving you another job. Often it is outside what you have been trained for or have experience in. Every year you are "evaluated" against your peers and the lowest evaluated employees are "put on notice" that they must improve or will be let go. The problem with this "evaluation" is that you are compared with all employees worldwide who have been evaluated by their immediate Manager. All "evaluations" are sent to HR and then people who do not even know you or your work performance are determining your future with Shell. Shell uses this method of Forced Ranking to get rid of employees and hire less experienced employees to keep costs down. Also there is little or no communication between upper management and the employees. HR does not handle complaints for the employee but only for upper management. The HR representatives I have witnessed who took complaints from my fellow coworkers did nothing to help the worker but suddenly our immediate supervisor knew everything about the complaint. It does no good to go the HR with any employee complaints because the employee will suddenly have poor "evaluations".

3.0
Jun 19, 2025

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked here for 8 years, ever since joining as a graduate. Company became less and less tolerable over the years, I started as full time, last 2 years have been part time, and currently on sabbatical … (: … don’t know if I’ll go back to be honest. Pension, healthcare Flexibility and work life balance Global colleagues Experience across energy sector Support for education (in the past, would be impossible now) Reputation - big name on CV

Cons

Internal politics means often not much gets done Progression depends more on “playing the game” and “talking the talk” than actual work/contribution. Have seen some people getting promoted taking credit for others’ work and blagging, not very capable themselves. Progression much easier for certain types of people. Not to say you can’t get promoted for doing good work. But after a certain point, little to no career progression… unless you love to ‘network’/play office politics (and little else) for a living. I’ve seen great managers / senior leaders brought in from outside, only to be “Shellified” by the machine after some time.. Some rare gems at middle and senior management, its hard and they try, but Very difficult to change the system. Reorganisation every few years Strategy with new CEO is short sighted and focuses on stock price. Job security is not what it used to be - so many job cuts in all departments, despite record profits. Future strategy and direction unclear/ uncertain/ lack of transparency. Lack of integrity - For past decade have touted themselves as leaders in future sustainable energy - now essentially cutting down all renewable energy departments. Less and less care/respect for employees in recent years. A lot of colleagues getting unfair treatment, cutthroat culture for past 1-2 years due to cuts. HR being told to avoid redundancy payments as much as possible. Gone are the days of the gold Rolex after a lifetime of service! Now, you can go on the company shop website and buy one with your own money. If you don’t first suddenly get made redundant after 10, 20, 30 years of service that is…

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