ServiceNow reviews

4.1

81% would recommend to a friend

(5,687 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Health insurance. Snacks in the office. Some of most fantastic people who care and try to elevate your career and learning development. Really great in my first few years at ServiceNow.

Cons

DO NOT BELIEVE ANY OTHER REVIEWS!!!! They are just employees writing reviews because HR told team too for internal kudos system. All they care about is making sure ServiceNow is on the "Great place to work" list. HR is a load of ****, they will glasslight you that you are the issue and if you raise any issues, they will brush anything off. If you report it, good luck HR keeping it secret. Secondly, the IT department is a complete joke, Layoffs, expense cuts and two-faced people who are fossils. Management continues to make adjustments and loves to praise how much they saved money on cutting anything and everything in the IT department. Just remember we used to have travel and get together benefits, well that is gone. Minimal and if ever performance review for better compensation. If you are joining this company, please be aware that your time might be great, but it is all a lie, after your 6 months-1 year mark you will see and please make sure to reference this review in your mind.

1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

great platform and innovative roadmap

Cons

Poor people management. There is a internal loop where they source feedback from co-workers, and use people's subjective opinions against you. Poor communication from front line managers.

1.0
Dec 8, 2022

Good Company, bad department

Recommend
CEO approval
Business Outlook

Pros

Good culture, great cafe, good teams

Cons

depends on the team. If you end up on a bad team with bad management. They will not stick up for you, and throw you under the bus.

Viewing 202 - 204 of 5,687 Reviews

Glassdoor has 6,623 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.