Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 779 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 448 reviews)); "Great people and a lot of flexibility" ((in 408 reviews)); "Benefits are good and fair" ((in 397 reviews)); "Good pay and worklife balance" ((in 259 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 127 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 46 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,682 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Sep 21, 2016

Horrible company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Founder and founding engineers are great.

Cons

HR and company culture sucks! Too much politics and firing of employees. Stay AWAY from this company.

2.0

Mar 18, 2015

Better Get in with the Herd.

Senior solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent Product, excellent support from corporate, public company compensation, benefits were above average, customer base was great

Cons

parochial, clique, herd mentality, office politics, lack of cross functional leadership initiatives lead to processes that are convoluted, goals are not well defined or articulated, different skills sets are not valued

1.0

Mar 13, 2014

Good company if you don't care about a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are amazing and the benefits are quite good.

Cons

The US offices are pretty good by the sounds of it. Unfortunately the UK office lacks drive, people are encouraged to stay in the same job for as long as possible and instead of promoting people all managers are hired externally. Hard work and ambition are not recognised. It's a great place for people who are just looking for job security and a good salary, not so much for people who want to move ahead.

Viewing 196 - 198 of 5,682 Reviews

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