ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 25, 2022

Terrible culture

Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, free lunches/snacks

Cons

Controlling, terrible management, no respect for their employees. "Unlimited PTO" is rarely approved.

3.0
Dec 15, 2021

Culture is collapsing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock has been on a massive run.

Cons

With the rapid growth, hiring managers didn’t protect the culture. Too many folks are joining, especially new managers who are coming from the outside, and instilling favoritism and focusing on managing up instead of leading their teams.

1.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary and compensation are good for job performed

Cons

Company talks good game with diversity, but doesn't walk the talk.

Viewing 166 - 168 of 5,680 Reviews

Glassdoor has 6,616 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.