Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 797 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of learning" ((in 398 reviews)); "Benefits are good and fair" ((in 391 reviews)); "Good pay and stock options" ((in 253 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 177 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 24 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Sep 11, 2023

Worst company to work for. So much of bootlicking and politics

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Great for cruisers and sleepers.

Cons

Bootlickers and low caliber management

1.0

Mar 30, 2022

Forcing employees into the office is wrong! People are quitting.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary is ok, but the 401k match could be a lot better.

Cons

THE COMPANY IS FORCING EMPLOYEES TO COME BACK TO THE OFFICE DESPITE RECORD PROFITS AND NOBODY WANTING TO RETURN TO THE OFFICE. I'm quitting and will not be returning to the office. Nobody wants to be around egotistical executives and commute 3 hours everyday to the office.

3.0

Dec 18, 2021

Look at yourself in the mirror, ServiceNow.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is care and attention for our customer's needs. The product is valuable to end-users, so your work can actually make a difference.

Cons

Humble culture is withering away. Are we a tech company? Or a Bill McDermott cult? It's getting blurry! Managers spend every waking minute trying to impress their leadership instead of supporting their team. Consistent processes are nowhere to be found. We don't even know how to use our own technology efficiently. And it looks like it's from 1995.

Viewing 151 - 153 of 5,680 Reviews

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